Return Policy

We want you to shop with confidence at StriveLux. If your order arrives damaged, defective, or incorrect, we’ll make it right with a replacement or refund.

Return Window

You may request a return within 30 days of delivery if the item is defective, damaged, or incorrect.

Conditions for Returns

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  Items must be in their original condition with all accessories included.
  
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  Products showing heavy use, damage, or misuse may not be eligible for a refund.
  
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  Return shipping costs are the responsibility of the customer, unless the return is due to a defective or incorrect item.
  

How to Return

To start a return, please contact our support team at team@strivelux.com with your order number and details. Our team will guide you through the process.

Refunds

Once your return is received and inspected, we’ll notify you by email and issue a refund to your original payment method. Please note: in some cases, we may offer a partial refund without requiring a return to make the process easier.