Strivelux Support
Find quick answers to shipping, returns, and orders below
📦Shipping
Yes — we proudly offer worldwide shipping. If your country isn’t listed at checkout, please contact our Customer Care team and we’ll do our utmost to accommodate your request.
We have two global fulfillment centers — one in Asia and one in North America. Your order will be shipped from the location with the fastest processing time and best stock availability for your region.
Packages may include some international markings due to global shipping, but rest assured — your order is carefully inspected, securely packed, and backed by our satisfaction guarantee.
We ship globally with reliable tracked delivery. Estimated shipping times:
- EU: 7–15 business days
- USA: 5–12 business days
- Other countires: 8–18 business days
- You’ll receive a tracking number via email as soon as your order has been dispatched.
We strive to fulfill orders promptly to ensure fast delivery, which means changes or cancellations may not always be possible once an order is placed.
If you need to make a modification, please contact our Customer Care team as soon as possible. We'll do everything we can to assist you.
🔁 Returns
At StriveLux, we want you to feel completely confident in your purchase. Should you wish to make a return, you may do so within 14 days of receiving your order.
All returned items must be unused, unworn, and returned in their original packaging.
To initiate a return, please contact our Customer Care team, and we’ll guide you through the process with care.
To initiate a return, please contact our Customer Care team with your order number. One of our specialists will personally assist you through every step of the return process to ensure a smooth and seamless experience.
Return shipping fees are the responsibility of the customer, unless the item received is defective or incorrect. In such cases, we will cover the return costs and ensure a swift resolution. Our Customer Care team is here to guide you through every step.